Codec

Steve-McClelland wrote on 12/10/2020, 12:43 PM

My codec upgrade wont work after install. Work before and have requested to restore activation and it says an email will be sent but no email has arrived

Windows 10 Home, Processor intel i5-4670k CPU 3.4gh 4 Core, Graphics card Nvidia Geforce GTX 780 Ti, 3GB Ram, Hard drive 500gb solid main drive, 10TB WD Black, software using Magix edit pro Premium 2021 (NOTE as 3gb ram only in graphics had to turn off hardware acceleration and also change to windows video compatibility mode)

Comments

CubeAce wrote on 12/10/2020, 12:54 PM

@Steve-McClelland

Hi Steve.

Every time you re-instal MEP it will need a new activation code. You can only get that from the Magix sales team. The automated system does not work even if you get a reply. The code I always received was just '0' which never worked. Beware there seems to be a limit of reactivations as well before having to buy it again. At least that is what happened to me.

Ray.

Last changed by CubeAce on 12/10/2020, 12:54 PM, changed a total of 1 times.

 

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Steve-McClelland wrote on 12/10/2020, 1:43 PM

Hi Ray, well just before you responded the email came through with new code, pasted in and worked fine. Looks like just takes approx 30 mins before mail comes through. Maybe I just got lucky. As you say i think as I reinstalled a couple of times this cause issue. Many thanks

Windows 10 Home, Processor intel i5-4670k CPU 3.4gh 4 Core, Graphics card Nvidia Geforce GTX 780 Ti, 3GB Ram, Hard drive 500gb solid main drive, 10TB WD Black, software using Magix edit pro Premium 2021 (NOTE as 3gb ram only in graphics had to turn off hardware acceleration and also change to windows video compatibility mode)