Hello,
I just purchased this program for my pc which runs windows 10. I have installed a firewire port and I was able to capture my movies from my canon mini dv recorder last night. I was able to transfer 2 of my films, but when I went back to it this morning, the message above pops up. Last night, the message popped up once, so I closed the program and went back in, and it worked. However, the device that it had picked up was some microsoft device which I do not have. So I am not sure how that happened.
I tried playing back the movie from the dv recorder and then clicking the record button in the Movie Editor, and once the message pops up and I click ok, it stops the dv recorder. So I know that it has access to it.
I have tried to see if the drivers need to be updated, but I can't understand what has changed since last night.
Please help.
Thank you,
Gita