crash on startup

tom-david wrote on 8/31/2022, 7:15 AM

Movie studio 14 crashes on startup with clean installation on WIN10

report:

Extra Information
File: C:\Users\User\AppData\Local\Movie Studio\14.0\dx_video_grovel_x64.log
File: C:\Users\User\AppData\Local\Movie Studio\14.0\svfx_video_grovel_x64.log
File: C:\Users\User\AppData\Local\Movie Studio\14.0\ocio_x64.log
File: C:\Users\User\AppData\Local\Movie Studio\14.0\dx_grovel_x64.log
File: C:\Users\User\AppData\Local\Movie Studio\14.0\gpu_video_x64.log

Problem Description
Application Name: Movie Studio
Application Version: Version 14.0 (Build 127)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\SYSTEM32\OpenCL.dll
Fault Address: 0x00007FFB8AEE171B
Fault Offset: 0x000000000000171B

Fault Process Details
Process Path: C:\Program Files\VEGAS\Movie Studio 14.0\MovieStudioHD140.exe
Process Version: Version 14.0 (Build 127)
Process Description: Movie Studio
Process Image Date: 2017-07-27 (Thu Jul 27) 18:54:42

Comments

johnebaker wrote on 8/31/2022, 11:48 AM

@tom-david

Hi and welcome to the forum - albeit the wrong one.

Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum see the Important Posts here.

I would suggest you post your question there

This topic will be closed.

John EB
Forum Moderator