Crashes immediately after Splash Screen

Dave117 wrote on 5/10/2022, 2:15 PM

Issue:

Can't open Movie Studio 17.0 Platinum (Build 223). Every time I run Movie Studio, I see the splash screen and the progress bar moving along to the end. After it says, "Creating Windows..." the splash screen then goes away and then Movie Studio disappears. No error message/error report displays. Its just gone. At no point do I see the actual program.

I have used Movie Studio a lot before on this exact Windows install and PC, so I know it at least 'did' work. No changes to the PC that I know of since last time it worked.

Setup: 

Movie Studio 17.0 Platinum (Build 223)

Edition    Windows 10 Home
Version    21H2
OS build    19044.1645
 

Troubleshooting I've tried:

  • I have uninstalled/reinstalled 5 times.
  • Held "Ctrl+Shift" when opening to 'Delete all cached app data'
  • Run a system file check (SFC) - Repaired
  • Restarted my PC a few times
  • Tried to run as Admin
  • Checked that I am running most recent Nvidia drivers

 

Comments

johnebaker wrote on 5/10/2022, 2:35 PM

@Dave117

Hi and welcome to the forum - albeit the wrong one.

Vegas products have their own forum here.

I would suggest you post your question there

This topic will be closed.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.