Crashing constantly

TheOneGuy wrote on 5/25/2021, 5:16 PM

Hello, Trying to use Vegas 18 PRO has been the worst experience with a program of my life. Trying to edit videos and move sections to new lines or existing lines, saving, clipping, adding fx, it really doesn't matter.. It will freeze and not respond. I will let it sit and wait for hours before with no signs of returning to life. I have to kill the program in the task manager. My setup is pretty good for editing 1080P video. SETUP FOLLOWS: Ryzen 7 5800X, Nvidia GeForce 2060 SUPER,32GB Corsair Vengeance ram, 4TB SSD drives, 750W power supply. I have ZERO clue why it does this. It is only when I am actively editing and won't freeze when I let it sit and do nothing. Pointless for a 400 dollar program.. I have researched and tried many "Solutions" on google and forums with no fix. Every vegas I have ever had has done the same thing. Looking at Task manager, My cpu is at 5% usage, ram at 35, and gpu at 6% usage.

Comments

CubeAce wrote on 5/25/2021, 6:55 PM

@TheOneGuy

Hi and welcome to the user to user forums although you should really be using this forum for Vegas problems.

As this is not the forum for you, the mods here will at some point lock this topic thread but for what it is worth in my experience Ryzen based systems are not good with video editing programs in general but I suspect it is your SSDs that are causing a problem. Run task manager while running the program and 10 to 1 I will bet one of the SSDs you are using is showing 100% usage all the time. That will freeze the program outright. It is either on the brink of failing or it is not capable of handling extremely large file transfer data blocks. Some SSDs are no good with large file transfers or are so full that files cannot be swapped back and forth during the editing process, but go to the correct forum and see what they advise. I also run a Vegas editor (along with the editor packages that this forum deals with) and have never run into those problems.

Good luck in your quest at finding the correct solution for you. I wish you all the best. Sorry you are having such a hard time of it.

Ray.

TheOneGuy wrote on 5/25/2021, 7:02 PM

@TheOneGuy

Hi and welcome to the user to user forums although you should really be using this forum for Vegas problems.

As this is not the forum for you, the mods here will at some point lock this topic thread but for what it is worth in my experience Ryzen based systems are not good with video editing programs in general but I suspect it is your SSDs that are causing a problem. Run task manager while running the program and 10 to 1 I will bet one of the SSDs you are using is showing 100% usage all the time. That will freeze the program outright. It is either on the brink of failing or it is not capable of handling extremely large file transfer data blocks. Some SSDs are no good with large file transfers or are so full that files cannot be swapped back and forth during the editing process, but go to the correct forum and see what they advise. I also run a Vegas editor (along with the editor packages that this forum deals with) and have never run into those problems.

Good luck in your quest at finding the correct solution for you. I wish you all the best. Sorry you are having such a hard time of it.

Ray.

Thank you for the response. I have noticed these forums are really bad at describing where to post and not to post.
As for the SSD issue, I actually have it on my HDD and show that there is barely any utilization and during the crashes show none of them are 100%. I appreciate the information and will look into the link you posted for the correct forum.

CubeAce wrote on 5/25/2021, 7:17 PM

@TheOneGuy

Have you added all the Vegas program folders to the exceptions folder of your antivirus software? I notice a lot of internet activity and it could be the antivirus program is stopping the program from verifying it is a legal copy. It has been a known issue in the past. Add all the Vegas program folders to the exceptions from scanning list within your antivirus and see if that helps.

After that I'm out of ideas. Sorry.

Ray.