Wow,  What a rude and condescending response.  I can only hope that the real admins of this product are a little more courteous.  I was excited that this product was something I had been looking for for a long time, but am now left  feeling negativly towards it.

Yes I did search the help thoroughly before posting, and I am sorry that this question seems to have struck you as a personal insult.

No wonder small companies with good products like Magix get bad press for their support if you are berated by forum members because you didnt add enough detail (mainly down to needing guidence in the first place).

Thankyou for taking the time to respond (in some way).  I have had my question answered by someone a little less negative.

Regards

Hi,

Don't take offence. If Terry had told you verbally exactly what he wrote, you would have a different opinion. Never try to read someone's thoughts or tone of voice into an email or other written message. You will usually be wrong.

No one here works for Magix. We are all just users trying to help other users.

I am sure that I have seen this question before and my reply was about the same as Terry's. Rather than try to answer the wrong question, which some of us have done many times, often spending hours only to find out that "what I meant was something else," you have been given multiple choices for your question, in one shot, and also given guidance as to the information that you should supply. If, as you say, you had done a thorough search, you would have known to supply a clearer question, like the type of template that you wanted to make, along with information as to your version of MEP, including whether it is regular, Plus or Premium. There are differences. You would also have seen the questions and detailed replies that have been given, many by Terry, in the Q&A part and in the MEP Discussion Forum, all done by users helping users.

So if you still want help, then supply more information. If you have solved your problem, then maybe you could do up a tutorial and post it to help others. At the very least, post your solution here so others can profit from it.

You can also help answer questions, and you will see first-hand what we mean by insufficient information. It's not easy.

Thanks browj2 for your much more reasoned and informative response.  

I provide enthusiast support for other products as well, and I took offence at the intial "Too Vague !", rather than your more reasoned and welcoming response to the forum.  I run / read a few forums myself and understand communication through text can be difficult, however even I found that a little strong.  I generally keep a paragraph similar to Terrys post on hand, which starts with "Hello, welcome to the forum" and contains the words "In order to help you it would be great if you could tell us...".  It also ends with "Many Thanks for your question, I hope this was helpful".

Nevertheless,

I edit experience DVD's, and edit the same pattern of clips into the same movie for around 25 different people every weekend.  

I found the software (MAGIX Movie Edit Pro 2015 Premium Trial) and noticed it made the task of dragging clips into a movie template very easy, and wondered whether it would be a good base for our 20 strong camera team, editing and burning their video footage onto dvd within minutes.  I have searched around and found that you can buy movie templates, but couldnt find any way to create my own.  Hence the question of being able to create our own custom movie template, in the pattern that we normally adhere to.

I believe the word I missed out was MOVIE templates.

I am very new to this product as I am comparing it to other similar ones such as Muvee Reveal and Avid (a little overkill), to see if any of them can do what I need, so I dont know all 5 products I am comparing inside out.

If I dont get on with a product I tend to move on to the next one, however I see potential in this one.

I have had some feedback from others, but any thoughts / friendly advice you have would be appreciated.

Many Thanks

Mark