Comments

johnebaker wrote on 7/22/2020, 1:56 PM

@Imran

Hi and welcome to the forum.

Did you receive an email with confirmation of your order and your serial number?

If so check here, select the My products option - if your product serial number has been allocated to you there will be a download link.

If there is no allocated product and you have the srial number, download the trial version of the program and activate using the serial number, then download and install all the extra content.

Ordering delivery by mail gets you a disc with the program on it, handy if you need to re-install at some later date.

HTH

John EB
Forum Moderator

Last changed by johnebaker on 7/22/2020, 1:58 PM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Imran wrote on 7/22/2020, 2:06 PM

 

@johnebaker

 thanks for your reply. i was ordered as guest that's why it does not include in My Product. but i have order number.