DLL's for audio not loading

alexaa wrote on 11/20/2017, 11:11 AM

Every time I start Movei Edit Pro Premium I get the following errors:

Lately everytime I start my Movie Edit Pro 2016, these messages keep popping up for what could not be loaded:

DSP_DLL_18_x64_vc12.dll (Graph EQ) (mfc120.dll,mfc120.dll,mfc120.dll,gdiplus.dll not found)

DSP_DLL_14_x64_vc12.dll (Param EQ) (mfc120.dll,mfc120.dll,mfc120.dll,gdiplus.dll not found)

DSP_DLL_03_x64_vc12.dll (MB Stereo Enhancer) (mfc120.dll,mfc120.dll,mfc120.dll,gdiplus.dll not found)

DSP_DLL_33_x64_vc12.dll (Maximizer) (mfc120.dll,mfc120.dll,mfc120.dll,gdiplus.dll not found)

DSP_DLL_21_x64_vc12.dll (Reverb) (mfc120.dll,mfc120.dll,mfc120.dll,gdiplus.dll not found)

DSP_DLL_20_x64_vc12.dll (Echo/Delay) (mfc120.dll,mfc120.dll,mfc120.dll,gdiplus.dll not found)

Internal DSP error: Effect "Echo" will be ignored

DSP_DLL_24_x64_vc12.dll (Analyzer) (mfc120.dll,mfc120.dll,mfc120.dll,gdiplus.dll not found)

Because of these errors, I can not use the audio effects in the program.

I have tried un-installing and re-installing to no avail. I have also use the update online feature to get any recent patches.

Any idea on what can be done to fix this?

Thanks.

Comments

johnebaker wrote on 11/20/2017, 11:29 AM

. . . . Lately everytime I start my Movie Edit Pro 2016, these messages keep popping up for what could not be loaded: . . . .

We need more information:

Computer specification - processor make/model, graphics card or chipset, RAM, hard drive configuration, sizes and free space?
Windows version and is it up to date? Press and hold down the Windows key and the R key - in the dialog that opens type in winver and press enter.
Software full name and version number - as found under Help, About . . .
What changed on the computer between MEP 2016 working and not working? Eg did you upgrade to Windows 10 or a new version upgrade to an existing Windows 10.
Have you used a clean up program such as CCleaner just before the issue appeared?

. . . . I have tried un-installing and re-installing to no avail. . . . .

This will not always fix issues because of files that are left behind by the un-installer - see this tutorial for re-installing - it applies to Windows 7 and 8 however step 3 to 10 should not need to be done.

Also please read this post before replying and add any other information you think may be relevant.

HTH

John EB

alexaa wrote on 11/20/2017, 12:20 PM

Operating System

Windows 10 Pro 64-bit

CPU
Intel Core i7 2600K @ 3.40GHz 30 °C
Sandy Bridge 32nm Technology

RAM
16.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)

Motherboard
Gigabyte Technology Co. Ltd. Z68MX-UD2H-B3 (Socket 1155) 34 °C

Graphics
   DELL 2405FPW (1920x1200@59Hz) monitor 1
   ASUS VH238 (1920x1080@60Hz) monitor 2
     2047MB NVIDIA GeForce GT 640 (ASUStek Computer Inc)
   ForceWare version: 388.13
   SLI Disabled
Storage
   119GB SAMSUNG SSD 830 Series ATA Device (SSD)   43 GB free
   2794GB Hitachi HDS723030BLE640 ATA Device (SATA)  205 GB free
   1863GB Western Digital WDC WD20EARX-32PASB0 ATA Device (SATA)   555 GB free
   3726GB TOSHIBA MD04ACA400 ATA Device (SATA)   1.45 TB free
Optical Drives
   ASUS DRW-24B1ST a ATA Device
   HL-DT-ST BD-RE WH14NS40 ATA Device
Audio
   Realtek High Definition Audio

Windows 10 Version 1709 (08 Build 16299.64)-- up to date via windows update

MAGIX Movie Edit Pro 2016 Premium Version 15.0.0.114 (UDP3)

Not sure when it stopped working. I have upgraded Windows 10 via Windows Update.

5 I use CCleaner monthly to manage the PC.

I did not see a link to a tutorial for re-installing; please repost.

Thanks for your help.

johnebaker wrote on 11/20/2017, 12:27 PM

Link to the tutorial is now working - it would appear that links were not working correctly earlier - several of my posts were having problems.

HTH

John EB

alexaa wrote on 11/20/2017, 1:23 PM

Hi John,

I followed the instructions in the tutorial and I am still getting the same issue with the DLL's.

Scenestealer wrote on 11/20/2017, 3:55 PM

I have had this problem in the past and it appeared to have been caused by a (failed) Windows update that had hooked out the .dll's - and not just with Magix programs.

Make sure all recent Windows updates and particularly Windows hardware driver updates have installed correctly. This can sometimes be corrected by a Windows Restart ie not just a Shutdown then Startup.

Others claim to have fixed it by doing a Repair installation from the MEP Installation manager.

Peter

alexaa wrote on 11/21/2017, 9:18 AM

I checked "Windows Update History" and all updates were installed successfully- "Quality Updates", "Drive Updates" and "Other Updates". I have restarted Windows as well as the repair function with MEP.

Still having the issue.

Scenestealer wrote on 11/21/2017, 3:57 PM

Maybe try down loading your Realtek sound card and Nvidia video drivers from the respective manufacturers website. Select the Custom install from the Nvidia driver installer option then Clean install.