Purchased new computer due to old computer could no longer handle the program requirements to run properly. Downloaded program on new computer. Used email notification for product serial number copied and pasted it into the last step to activate program; error 14. Went to personal data and removed old computer from devices registered (even though you can have two devices registered). Went back to activate and error 14. Read information provided for error 14 and no solutions for what I'm experiencing and doing. I don't use the program often it is for Vegas 17 Suite. Frustrated.