Comments

emmrecs wrote on 9/11/2022, 9:47 AM

@Tony-Johannsen

Welcome to the Magix user to user forums.

The most common reason for seeing this error is because the Audio Sample Rate of your interface (in your case the Realtek) does not match that of the video file you are trying to play. Usually, video files will have an audio sample rate of 48kHz and this is what your Realtek settings need to mirror. If your file is not 48kHz but something else, e.g., 44.1kHz or even a rarer one, like 32kHz, you will need to set the Realtek to this specific setting.

If the setting is not available for the Realtek you can use something like Handbrake to convert the audio from whatever it currently is to the more common 48kHz.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Tony-Johannsen wrote on 9/11/2022, 8:26 PM

Thanks Jeff.

I will give this a try and let you know how i go - really appreciate the prompt response. 🙂

TJ