Error Code: -24

CA-Media wrote on 10/10/2022, 10:49 AM

Using Movie Studio 17: Tried to add some video to project, got this error message - "This serial number has already been registered to another email address. Please contact MGIX support." I still have Movie Studio 11 installed (Win 10). Any suggestions?

Comments

johnebaker wrote on 10/10/2022, 11:29 AM

@CA-Media

Hi and welcome to the forum - albeit the wrong one.

. . . . Movie Studio 17 . . . is a Vegas product whose forum is here.

Please post your question there.

This topic will be closed.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.