Error trying to use GPU for Export of Stereo3d: Side-by-side

dean-z wrote on 9/30/2021, 5:15 AM

I'm getting the following error when trying to export Stereo3d: Side-by-side using the GPU. I have Export set to use the GPU in the Hardware Acceleration settings and in the Export Advanced Settings. When I export to Anaglyph format I do not have this problem. My system is a Surface Book 3, Windows 10, Intel Iris Plus Graphics and NVIDIA GeForce GTX 1660 with Max-Q Design. Both GPU drivers are up-to-date. I have the same problem on my Desktop system which is Windows 10, NVIDIA RTX 2080 Ti. I'm using Move Edit Pro Version 21.0.1.87 (UDP3), UG code 8463 KA1.

How can this be resolved?

Comments

dean-z wrote on 12/21/2021, 7:13 AM

Does anyone know if this has been fixed in an update? I gave up trying to use MEP because of this and have been using Adobe After Effects. However, I would prefer to use MEP because its easier.

johnebaker wrote on 12/21/2021, 7:43 AM

@dean-z

Hi

The message you are receiving is a generic error with several possible causes.

The GPU drivers are not up to date

  • RTX 2080 drivers are currently Game Ready Driver - 497.29, or Studio Driver - 472.84
  • Intel Iris Plus - 30.0.101.1191

. . . . Move Edit Pro Version 21.0.1.87 . . . .

MEP is missing the several updates - the latest is v 21.0.1.111.

There is something on the timeline, an effect change of object type etc, at the export dialogs indicated movie time when the crash occurred, which has caused an unknown error.

HTH
John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

dean-z wrote on 12/22/2021, 7:21 AM

@dean-z

Hi

The message you are receiving is a generic error with several possible causes.

The GPU drivers are not up to date

  • RTX 2080 drivers are currently Game Ready Driver - 497.29, or Studio Driver - 472.84
  • Intel Iris Plus - 30.0.101.1191

. . . . Move Edit Pro Version 21.0.1.87 . . . .

MEP is missing the several updates - the latest is v 21.0.1.111.

There is something on the timeline, an effect change of object type etc, at the export dialogs indicated movie time when the crash occurred, which has caused an unknown error.

HTH
John EB
Forum Moderator

 

Hi @johnebaker.

My GPU drivers were up to date at the time I originally posted about this problem. Do any of the MEP updates since 21.0.1.87 have fixes for exporting using the GPU?

johnebaker wrote on 12/22/2021, 7:47 AM

@dean-z

Hi

You should update to the latest patch, there are several relevant fixes in the .97 and .111 patches fixing various issues including an export crash, a crash that can occur when switching GPU's and memory leaks.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

dean-z wrote on 12/22/2021, 8:21 AM

@johnebaker

I can't update since I no longer have MEP. I returned and received a refund because of the problem. I would gladly use MEP again if I new the problem of exporting Stereo3D:Side-by-side using NVIDIA GPUs was fixed. Do you know if that's the case?

CubeAce wrote on 12/22/2021, 11:18 AM

@dean-z

Hi.

Few of the regular users here do any 3D editing so you may have to wait a long while before anyone can confirm or deny whether the program now works with your content. I think it best and possibly a lot quicker to contact the Magix support team by raising a ticket.

Ray.

 

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johnebaker wrote on 12/22/2021, 12:39 PM

@dean-z

Hi

What is the source video format and camera used?

Experimenting with 'pseudo 3D' I can export 4K UHD all variations of formats, ie anaglyph, SBS half width etc without crashing in MEP 2022 v 21.0.1.111 using the RTX 2060 in my laptop.

However I would caution that you may not get the same.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

dean-z wrote on 12/22/2021, 1:59 PM

@johnebaker

Thank you for you help!

The source videos are separate Left and Right videos shot on two synced Sony RX0ii cameras. Here is the output from MediaInfo for one of the videos. The export completed successfully when only using the CPU.

General
Complete name                            : E:\2021-1008 GW3 Video Test\L-C0001.MP4
Format                                   : XAVC
Codec ID                                 : XAVC (XAVC/mp42/iso2)
File size                                : 692 MiB
Duration                                 : 58 s 60 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 100.0 Mb/s
Encoded date                             : UTC 2021-10-08 18:41:14
Tagged date                              : UTC 2021-10-08 18:41:14

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 58 s 58 ms
Bit rate mode                            : Variable
Bit rate                                 : 97.4 Mb/s
Maximum bit rate                         : 100.0 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.392
Stream size                              : 674 MiB (97%)
Encoded date                             : UTC 2021-10-08 18:41:14
Tagged date                              : UTC 2021-10-08 18:41:14
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : xvYCC
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : PCM
Format settings                          : Big / Signed
Codec ID                                 : twos
Duration                                 : 58 s 60 ms
Bit rate mode                            : Constant
Bit rate                                 : 1 536 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 kHz
Bit depth                                : 16 bits
Stream size                              : 10.6 MiB (2%)
Encoded date                             : UTC 2021-10-08 18:41:14
Tagged date                              : UTC 2021-10-08 18:41:14

Other
Type                                     : meta
Duration                                 : 58 s 58 ms

 

 

dean-z wrote on 12/22/2021, 3:41 PM

@dean-z

Hi

What is the source video format and camera used?

Experimenting with 'pseudo 3D' I can export 4K UHD all variations of formats, ie anaglyph, SBS half width etc without crashing in MEP 2022 v 21.0.1.111 using the RTX 2060 in my laptop.

However I would caution that you may not get the same.

John EB


@johnebaker

Could you post your Program Settings > Device options and your Export settings when you used Stereo3D: SBS - half width? Also, the driver version for your RTX 2060? Thank you.

johnebaker wrote on 12/23/2021, 4:23 AM

@dean-z

Hi

Device option settings:

Export settings:

RTX 2060 driver version when I tested is 472.47 (30.0.14.7247) there is a newer driver 472.84 (30.0.14.7284) available.

This is program interface and timeline I used for testing.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

dean-z wrote on 12/23/2021, 11:15 AM

@johnebaker

Thank you. I think these were all the same settings that I used previously.