First, please read this post and give us a lot more information, especially about your computer, the version of VPX you are running, the precise info about the mp4 file you are importing (mp4 is a container format, the actual file could be in a variety of different formats - search for the free MediaInfo utility and post here the results of what it says about the content of your original file - ) and the exact Export settings you are using for the new file you are creating.
With this information we are likely to be able to offer some suggestions to you!