Nope. I have tried with many other projects/movies and the export always stops exactly after 3 min 50 sec. Even "clean" movies that I import directly and try to export in another format stops.

Hi

Do you have a range set and the export option shown below set?

If so uncheck the export selected range option.

HTH

John EB

I have it unchecked. Crashlog says: "Error in module "mxmpeg2_x64.dll" (Load address: 0x00007FF9F0610000) to address 0x00007FF9F0618765 (Exception 0xc0000005 "ACCESS_VIOLATION")...."

And also I get this:

Hi

What object is at 3 mins 50 secs on the timeline - audio, video and/or image and in what format?

Try removing that object exporting again - if it succeeds then there is something wrong with the object removed.

More information on the object is needed if video use MediaInfo to analyse the original file and post the results from the tree view here - to get the results in text format, select File, Export in MediaInfo and export as a text file, then copy the contents of the text file and paste in your reply.

HTH

John EB

As I said before, I do not think it has something to do with what object is at timeline 3´50´´ - because I have tried at least 10 different movieclips. The clips are 8 mm scanned to mpeg2 or avi and some are under 3´50´´ and some a litte bit over. The only thing I do with these clips in Edit Pro is: taking away the sound, using Neatvideo to reduce noise and zoom it in 3%. The interesting thing is when I used avi files and exported them to mp4 - there was no problems. No when I use mpeg2 and export them to mpeg2 they stop. I have again trying to use avi and export them to mp4 - but now they also stop. Can it have something to do with the fact that I updated Edit movie pro a few days ago?

I will try to analyse one of these files with Mediainfo and be back to you.

Here is the analyse of the original file:

General
Complete name                            : G:\Strang\råa filer\3 Skären.mpg
Format                                   : MPEG-PS
File size                                : 380 MiB
Duration                                 : 7 min 37 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 6 973 kb/s
Writing library                          : created by Nero

Video
ID                                       : 224 (0xE0)
Format                                   : MPEG Video
Format version                           : Version 2
Format profile                           : Main@Main
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Default
Format settings, GOP                     : M=3, N=12
Duration                                 : 7 min 37 s
Bit rate mode                            : Variable
Bit rate                                 : 6 386 kb/s
Maximum bit rate                         : 8 000 kb/s
Width                                    : 720 pixels
Height                                   : 576 pixels
Display aspect ratio                     : 4:3
Frame rate                               : 25.000 FPS
Standard                                 : PAL
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.616
Time code of first frame                 : 00:00:00:00
Time code source                         : Group of pictures header
GOP, Open/Closed                         : Open
GOP, Open/Closed of first frame          : Closed
Stream size                              : 348 MiB (92%)
Writing library                          : created by Nero

Audio
ID                                       : 189 (0xBD)-128 (0x80)
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Format settings, Endianness              : Big
Muxing mode                              : DVD-Video
Duration                                 : 7 min 37 s
Bit rate mode                            : Constant
Bit rate                                 : 448 kb/s
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 spf)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Delay relative to video                  : -291 ms
Stream size                              : 24.4 MiB (6%)
Service kind                             : Complete Main

It might help to see the specification of your computer. Neat video is very processor intensive and an access violation usually means there is a conflict between the programs use of memory and Windows requirements.

I use 64 bit Windows home. AMD A4-5000 APU with Radeon. Ram 4 GT.

Hi,

I'm sure Peter (Scenestealer) or John EB will come back to this thread but one thing strikes me about your computer spec, especially as you are using NeatVideo (which is a superb tool but very processor-hungry): you have only 4GB RAM. I honestly think that is the absolute bare minimum that a 64 bit Windows system needs. Also, I assume you mean Windows 10, though you don't actually say.

My suspicion would be that your breakdowns are caused by the limited amount of RAM you have available, which clearly must be "shared" between Windows and MEP (plus NV), not to mention any other background apps which may be running.

Jeff

Hi

. . . . AMD A4-5000 APU with Radeon . . . .

This is a mobile processor - is this is a laptop computer?

If so, as Jeff has commented, it is low on RAM for running a 64 bit version of Windows + MEP + NeatVideo.

It may also, depending on the make and model, be suffering from overheating of the RAM causing the crash.

John EB

Yes. It is a laptop computer and I am aware of that it could be a memory problem. BUT: I exported over 80 avi-files to mp4 using NeatVideo. No problems. The problems started whith the latest update of Movie Edit Pro and when I was starting to export mpeg2 to mpeg using Neatvideo. I have now also tried to export some of the avi-files that I exported before with sucess - but they also crash now. Is there any possibilities for me to uninstall the latest update and go back to the one that worked?

I agree with Jeff and John. Low RAM, some of which will be shared for the graphics processor, and a processor that is only 1.5Ghz max speed would likely push your system over the edge.

If I load a 1min 720x576 MPEG2 clip into a new project, with no editing or effects it is already showing over 4GB of RAM is being used doing nothing. Over 1GB of that is reserved just for running the system and Windows.

The fact that you appear to have had access violations in 2 different .dlls (mxmpeg2 and ntdll.dll in your screenshot) makes me further suspect low resources are causing your problems.

Peter

Is there any possibilities for me to uninstall the latest update and go back to the one that worked?

I don't think you can uninstall a Magix update. I just had a quick look (under Windows 10) in Control Panel>Programs and Features>Uninstall an update. No Magix programs appear there for me, though I know updates have been installed.

I really don't think it is worth doing the only other route I can think of which is to completely uninstall MEP and then reinstall but ignore the latest update because of a) the effort/time/work involved, and b) there is no guarantee of success in avoiding the problem.

OTOH, I wonder whether any recent Windows update might have caused the problem?

Additional thought/question: I see from your latest post you are attempting to export mpeg2 to mpeg using Neatvideo.  You don't specify whether the exported "mpeg" is also mpeg2 but if so, are you attempting to use the Smart Render option at the same time as applying NV?

Since also trying the repeat export of those avi files, do they also fail at or about 3 minutes 50 seconds?

Also, I assume you are running the version of NeatVideo specifically for Magix programs. Which version number, the latest is 4.5. I use it and know from experience that it is very processor-hungry and can slow down the export very considerably. Is it possible that this "slowdown" is somehow causing your computer to freeze/crash?

Jeff

Edit: as I was writing this I see Peter has posted to confirm he agrees it is a resource problem.

What do you mean by latest version? Do you mean you had the 2017 version of MEP before and have updated to the latest patch from within the program, or do you mean you had the 2016 version or earlier, and updated (downloaded and installed) to the 2017 version (+ or minus patches) ?

Hi

. . . . BUT: I exported over 80 avi-files to mp4 using NeatVideo. No problems . . . .

The problem with AVI files are that they are not a video format, they are a multimedia 'container' file and can contain one of many different video and audio formats internally.

Again use MediaInfo to analyse one of these and post the results here.

John EB

I have had no problems with avi-files before I updated Movie Edit Pro, the export worked well.

I have updated to the latest patch from within the program 2017.

Hi

. . . . I have had no problems with avi-files before I updated Movie Edit Pro, the export worked well. . . . .

As Jeff has said, and you have not told us which version of Windows you have, if you are on Windows 10 the issue may be with a Windows update and not MEP.

Please supply the requested MediaInfo information - it helps eliminate possible causes.

John EB

I have windows 10. I be back with media info of the file.

This is one of the over 80 files that I managed to export to mp4 before updating the patch. Now I cannot do it, even if this is under 3 minutes 50 sec:

General
Complete name                            : G:\Rehnberg\avi\1 Lahtis 85 mobilistirally II.avi
Format                                   : AVI
Format/Info                              : Audio Video Interleave
Format profile                           : OpenDML
File size                                : 4.03 GiB
Duration                                 : 3 min 26 s
Overall bit rate                         : 167 Mb/s

Video
ID                                       : 0
Format                                   : YUV
Codec ID                                 : YUY2
Codec ID/Info                            : YUV 4:2:2 as for UYVY but with different component ordering within the u_int32 macropixel
Duration                                 : 3 min 26 s
Bit rate                                 : 166 Mb/s
Width                                    : 720 pixels
Height                                   : 576 pixels
Display aspect ratio                     : 4:3
Frame rate                               : 25.000 FPS
Standard                                 : PAL
Color space                              : YUV
Chroma subsampling                       : 4:2:2
Scan type                                : Progressive
Compression mode                         : Lossless
Bits/(Pixel*Frame)                       : 16.000
Stream size                              : 3.99 GiB (99%)

Audio
ID                                       : 1
Format                                   : PCM
Format settings, Endianness              : Little
Format settings, Sign                    : Signed
Codec ID                                 : 1
Duration                                 : 3 min 26 s
Bit rate mode                            : Constant
Bit rate                                 : 1 411.2 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 44.1 kHz
Bit depth                                : 16 bits
Stream size                              : 34.8 MiB (1%)
Alignment                                : Aligned on interleaves
Interleave, duration                     : 500  ms (12.49 video frames)

Hi

Thanks for the file info.

There is nothing unusual with the AVI file so this raises more questions:

Can you still play the above AVI file in Windows Media Player?

Are the AVI files captured by a Happauge Wincast TV card or USB dongle?

If so is the Happauge software still installed on the computer and is it still working?

Is drive G: an external USB hard drive or a USB memory stick or memory card ?

When was Windows 10 installed or upgraded to?

John EB

There is nothing unusual with the AVI file

Yes, except that they are very high bitrate uncompressed video. This should put less strain on your CPU as they do not need to be decoded before being encoded, but there would be far more asked of your Disk In/Out capability.

What is the version number of the patched program?

Peter