Exporting Video

WALTER-NICCOLI wrote on 12/26/2021, 11:03 AM

Hello,

I am using Movie Edit Pro 2022 latest build. When exporting to high resolution video (MP4), the video will all of the sudden become upside down. It does not occur during a place where an effect or transition happens. It is right in the middle of playing an unaltered portion of the track. It is not upside down in the track, and when playing the project in Movie Edit Pro, it appears fine. I have an NVIDIA Quadro K600 video card, running on Windows 10 64bit, with 32 Gb memory with an Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s). I have had this happen in previous versions as well and my work around was to flip the video upside down in the track, but that isn't always easy as there is no way of knowing exactly where it is happening. Any suggestions?

Thanks,

Walt

Comments

CubeAce wrote on 12/26/2021, 11:33 AM

@WALTER-NICCOLI

Hi Walt and welcome to the user to user forums.

We have on the forums recently, people with similar systems (using Xeon processors with nvidia Quadro cards) suffer similar problems. I'm not sure anyone here knows exactly why. This could be something that magix themselves could tell you by either raising a ticket from the support button at the top of the page (not the easiest way to contact magix but the most efficient at getting an answer) or trying to contact magix at infoservice@magix.net.

Unfortunately the magix staff do not reply to questions raised in the forums.

You can still wait to see if anyone here has a suggestion but if it were me I would also try to contact Magix directly.

Ray.

 

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WALTER-NICCOLI wrote on 12/26/2021, 12:20 PM

Thank you, Ray. I will send Magix a ticket and see what happens. I'll try exporting from another computer and see if that helps (if it doesn't have the same internal hardware).

Cheers, Walt