Comments

browj2 wrote on 5/20/2022, 11:36 AM

@John-Terry9681

Hi,

That is not a nag screen, that is telling you that there is a patch available. I updated the other day. I don't know why it's in German. I have a similar problem on one computer, the other gives me English.

Just update now by clicking on the bottom right.

John CB

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John-Terry9681 wrote on 5/20/2022, 12:30 PM

@John-Terry9681

Hi,

That is not a nag screen, that is telling you that there is a patch available. I updated the other day. I don't know why it's in German. I have a similar problem on one computer, the other gives me English.

Just update now by clicking on the bottom right.

John CB

Thanks for the clarification. I wouldn't know it is not a nag screen (Magix loves them) because while the program itself is in English, ALL of my messages are in German - a language not known to me.
My point stands, in the Help menu there is a language selection entry with only one option - you guessed it, German. Frustrating..........

PATIENT-X wrote on 5/20/2022, 1:08 PM

@John-Terry9681

Hello, welcome

I would contact infoservice@magix.net which you will get an initial auto response with a ticket number, if you do not get a proper response within a couple of days, use the same ticket number provided to contact them.

Stephen

Forum Moderator

Last changed by PATIENT-X on 5/20/2022, 1:09 PM, changed a total of 1 times.

 

 

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John-Terry9681 wrote on 5/20/2022, 1:16 PM

@John-Terry9681

Hello, welcome

I would contact infoservice@magix.net which you will get an initial auto response with a ticket number, if you do not get a proper response within a couple of days, use the same ticket number provided to contact them.

Stephen

Forum Moderator

Due to time constraints, I elected to completely uninstall version 19, reboot, then do a fresh install choosing English as the preferred language. This appears to have solved my problem, I'll know for sure the next time the program prompts for an update.

PATIENT-X wrote on 5/20/2022, 1:56 PM

@John-Terry9681

Hi

Glad you got it sorted.

Stephen

Forum Moderator

Last changed by PATIENT-X on 5/20/2022, 1:57 PM, changed a total of 1 times.

 

 

Pc self build by me.

New photo, upgrades.

Upgraded GPU, CPU, CPU cooler, March 2025.

Azza Pyramid 804 case

MSI Meg Unify Z690 motherboard

Intel Core i7-13700K

Thermalright Peerless Assassin 120 digital black CPU cooler.

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce GTX1080ti Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

Lian Li UNI SL120 V2 triple fans