Geforce GTX970

anthony-magliocco wrote on 12/25/2020, 1:16 AM

Using MEP 2021 with nVidia Geforce GTX 970 now getting message that my GPU may not be supported. Software has been crashing often while rendering and also when trying to playback preview in full screen. No updates available. the message comes up during rendering and does not finish the complete video. Running Win 10 64 Bit with 32GB Ram Intel i7-4790 3.6 Ghz

MEP V 20.1.73

During export - No hardware encoding
nVidia Game Ready Driver 460.89

Comments

johnebaker wrote on 12/25/2020, 5:46 AM

@anthony-magliocco

Hi

. . . .  nVidia Geforce GTX 970 now getting message that my GPU may not be supported. . . . .

That may be correct - the minimum specification required is the GTX 1050 (Pascal architecture), whereas the GTX 970 is the older Maxwell architecture.

Which drivers are you using for the 970 - Gaming or Studio and which version.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

anthony-magliocco wrote on 12/26/2020, 10:11 PM

Thank you John, I find it odd that MEP crashes. I can understand the older card may not be supported but it should use the CPU to finish the project.

johnebaker wrote on 12/27/2020, 5:31 AM

@anthony-magliocco

Hi

. . . . I can understand the older card may not be supported but it should use the CPU to finish the project. . . . .

It should be using the HD4600 iGPU in conjunction with the CPU.

In the Program settings, Display options check the following settings are in use with the HD4600 iGPU:

Note: the Video output to external device may be empty.

If the HD4600 is not available then it may be disabled in the BIOS - a quick check is to see if it is available in the Windows Graphics settings as shown below - try adding MEP to the list as shown in the image below.

If the HD4600 is enabled in the BIOS but not available in Windows Graphics settings then you need a monitor plugged into the onboard video connector - if you work with 2 monitors plug one into the onboard connector.

If you have only one monitor and it has 2 inputs, connect the second input to the onboard connector, this is enough to activate the HD4600 as it only needs to detect the presence of a monitor.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

anthony-magliocco wrote on 12/27/2020, 12:55 PM

Thanks I sent a note to Magix Tech Support. I tried turning off the GPU, the project crashes as it gets to the end of the timeline. I may try rebuilding the edit to see what is amiss. The end is just some graphics created in MEP. Puzzling. I will try rendering some older projects to see if it is just this one. Thank you for your help.