Comments

emmrecs wrote on 2/17/2019, 11:23 AM

Hi, welcome to the Magix forums.

Having done a quick Google search I assume that this question seems to refer to the Panasonic GH5 camera. Is that correct?

The error message you quote seems to mean that MEP needs an Intel CPU/GPU to be able to handle the format of your files. So, we need to know an awful lot more about your computer, please!  This post will show you what we need.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

CubeAce wrote on 2/17/2019, 4:46 PM

@Olivier-Braud

Really? MPEG2?

I can't find any mention of that from the specs.

https://www.panasonic.com/uk/consumer/cameras-camcorders/lumix-mirrorless-cameras/lumix-g-cameras/dc-gh5s.specs.html

If that is the case, is the file being read properly I wonder?

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

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Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

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johnebaker wrote on 2/17/2019, 5:08 PM

@Olivier-Braud

Hi

I assume you mean you are recording MP4 or MOV file format at 400Mbps 4:2:2 10-bit ALL-Intra at one of the several resolution options available.

If the video is encoded with h.264 or AVC then, AFAICS, Movie Edit Pro does not support importing 10 bit h.264 video.

MEP does support 10 bit HEVC (h.265).

HTH

John EB

 

Last changed by johnebaker on 2/17/2019, 5:09 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Olivier-Braud wrote on 2/19/2019, 11:56 AM

Hi,

 

You are right johnebaker, the full selected recording mode was :

MP4:

3840 x 2160, 24.00p

422 / 10 bit / ALL-I (HLG option selected)

 

Regarding computer data etc, here after are the characteristics:

Computer specification -

Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz

RAM 16 Go

Video Card: GeForce GTX 1070

Chipset card: Intel (R) UHD Graphics 630

Hard drives:

SSD 500 Go

HD 1 To

Windows 10 Family 64 bits

 

Thanks for your help,

 

Olivier

johnebaker wrote on 2/19/2019, 1:00 PM

@Olivier-Braud

Hi

. . . . MP4: 3840 x 2160, 24.00p 422 / 10 bit / ALL-I (HLG option selected) . . .

After more digging around the camera specs, AFAICS, it does not support the HEVC / h.265 codec, only AVCHD and H.264.

This is what I suspected in my previous post.

The only way to use the existing video in MEP is to convert it down to 8 bit if the converter used refers to the bit level per colour or 24 bit for combined RGB colour.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Scenestealer wrote on 2/19/2019, 3:26 PM

@johnebaker

"After more digging around the camera specs, AFAICS, it does not support the HEVC / h.265 codec, only AVCHD and H.264."

Yes it does according to the link @CubeAce included:-

[4K] 3840x2160>29.97p, 72Mbps (4:2:0 10-bit LongGOP) (AAC) (HEVC, HLG recording)/<[4K] 3840x2160>23.98p, 72Mbps (4:2:0 10-bit LongGOP) (AAC) (HEVC, HLG recording)

but not at not at - . . . . MP4: 3840 x 2160, 24.00p 422 / 10 bit / ALL-I (HLG option selected) . . .

@Olivier-Braud

Also MEP does not support 4.2.2 Chroma subsampling either.

Peter

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

johnebaker wrote on 2/19/2019, 4:19 PM

@Scenestealer

Hi Peter

That is the first set of specs I saw, however they are for the GH-5S, not the GH-5 as posted in the topic title and first post.

@Olivier-Braud can you confirm which camera model you have, also could you analyse a video clip that is causing the issue with MediaInfo and post the results from the Text view here.

John EB

 

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Olivier-Braud wrote on 2/20/2019, 12:19 PM

Hi johnebaker,

Thanks for your time,

The camera is a GH5 not a GH5 S

Please find here after the result provided by mediainfo of a video clip causing issue:

General
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/avc1)
File size                                : 537 MiB
Duration                                 : 11 s 0 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 409 Mb/s
Encoded date                             : UTC 2019-02-11 08:03:34
Tagged date                              : UTC 2019-02-11 08:03:34
PANA                                     : 4ª /

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High 4:2:2 Intra@L5.1
Format settings, CABAC                   : No
Format settings, GOP                     : N=1
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 11 s 0 ms
Bit rate mode                            : Variable
Bit rate                                 : 400 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 24.000 FPS
Standard                                 : Component
Color space                              : YUV
Chroma subsampling                       : 4:2:2
Bit depth                                : 10 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 2.009
Stream size                              : 524 MiB (98%)
Encoded date                             : UTC 2019-02-11 08:03:34
Tagged date                              : UTC 2019-02-11 08:03:34
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : HLG
Matrix coefficients                      : BT.2020 non-constant
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : PCM
Format settings                          : Big / Signed
Codec ID                                 : twos
Duration                                 : 11 s 0 ms
Bit rate mode                            : Constant
Bit rate                                 : 1 536 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 kHz
Bit depth                                : 16 bits
Stream size                              : 2.01 MiB (0%)
Encoded date                             : UTC 2019-02-11 08:03:34
Tagged date                              : UTC 2019-02-11 08:03:34

Other
ID                                       : 3
Type                                     : Time code
Format                                   : QuickTime TC
Duration                                 : 11 s 0 ms
Time code of first frame                 : 01:14:42:00
Time code, striped                       : Yes
Encoded date                             : UTC 2019-02-11 08:03:34
Tagged date                              : UTC 2019-02-11 08:03:34
Bit rate mode                            : CBR

Thanks again in advance for your interest,

 

Best regards,

 

Olivier

johnebaker wrote on 2/20/2019, 2:05 PM

@Olivier-Braud

Hi

Thanks for confirming the camera model and the MediaInfo data.

The video is encoded in AVC format and therefore not supported by MEP at 10 bit resolution.

What is the version number of your MEP as found under Help, About?

If it is not the latest version ( 18.0.2.235) could you upload a short, non confidential, 10 second clip from the camera, for us to test, to somewhere like Dropbox or similar file sharing site - not in the forum or Youtube, Vimeo etc as they will convert the video - and post a link to it.

HTH

John EB.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Olivier-Braud wrote on 2/20/2019, 5:12 PM

And my Magix Video ProX version is 15.0.4.176 (UDP3)

(Sorry for thisI thought my thread in the forum was in a Magix Video Pro X subsection)

Olivier-Braud wrote on 2/28/2019, 1:16 PM

I had seen a thread a little while ago where the guy was provided a download to solve this issue.

Emmrecs do you still need some further information?

 

Best regards,

johnebaker wrote on 2/28/2019, 3:06 PM

@Olivier-Braud

Hi

. . . . .I had seen a thread a little while ago where the guy was provided a download to solve this issue . . . .

The download you are referring to is for a different issue.

Can upload a short clip from the GH-5 that we can test, as was asked for 3 comments up?

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Olivier-Braud wrote on 3/1/2019, 12:07 PM

Hi,

 

Thanks again for your time,

Here after a link of a file;

https://drive.google.com/open?id=1vwNQLCEtosgb6BxnBJGici0eELRbMFT-

 

Best regards,

browj2 wrote on 3/1/2019, 1:04 PM

Hi,

I tried to load it in VPX 16.0.2.317 and it took me to a screen to purchase the Codec. This is likely why it doesn't work.

MEP goes directly to the cannot load error, as it does not support this type of file at all.

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

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johnebaker wrote on 3/1/2019, 2:51 PM

@Olivier-Braud

Hi

Thansk for the video clip.

I got the following:

- VPX v 16.0.2.317 - loaded OK after being asked to download and install the AVC Intra codec - AFAIK I never had this codec before.

- MEP I am being asked to install Quicktime after which get load error.

HTH

John EB

 

 

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Olivier-Braud wrote on 3/1/2019, 3:39 PM

How do I upgrade Video Pro X from 15.0.4.176 (UDP3) to VPX v 16.0.2.317?

By the way I didnt get any correct auto link, but i found this link under Help -> Install additionnal content -> Other components MPEG-4-Codec (MainConcept):

https://www.magix.com/index.php?id=20277&L=78&_pA=37069x1667&ComputerID=ENMPEG4V8-03512-31689-90013-03133-09773&phash=3SdiSwQZPEPGlAFc

It is MPEG 4 Additionnal content but i am not sure it would be the correct additionnal content hehe :-)

 

Best regards,

johnebaker wrote on 3/1/2019, 6:22 PM

@Olivier-Braud

Hi

. . . . Video Pro X from 15.0.4.176 (UDP3) to VPX v 16.0.2.317? . . . .

This would suggest you did not renew your subscription for VPX when it expired, this you will have to do before you can update to the latest version.

. . . . MPEG-4-Codec (MainConcept) . . . .

The MainConcept codec is not the one you need for the GH-5 video- it is the AVC Intra that is required.

HTH

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Olivier-Braud wrote on 3/2/2019, 3:33 AM

Hi,

I would rather not update VPX because its 200$

I would rather just update this codec for free or for 5$ if necessary.

Do you know if it is possible or if it can be made possible?

 

Best regards,

emmrecs wrote on 3/2/2019, 4:21 AM

@johnebaker

- VPX v 16.0.2.317 - loaded OK after being asked to download and install the AVC Intra codec - AFAIK I never had this codec before.

John, was this a "free" download for you, or were you asked to pay nearly £60 for this codec? (Perhaps, needless to say, I didn't!)

MEP I am being asked to install Quicktime after which get load error

I didn't test the video in MEP but when I cancelled the codec activation screen, VPX immediately gave me the same error message. I do have Quicktime installed!

Jeff

 

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 3/2/2019, 4:30 AM

@emmrecs

Hi Jeff

. . . . was this a "free" download for you, or were you asked to pay nearly £60 for this codec? . . . .

Download was 'free' in the sense that I may have got it several years ago.

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Olivier-Braud wrote on 3/2/2019, 10:28 AM

Thanks all for your help,

 

I ended up buying the program and the codec update...

Such an expensive upgrade for just a codec but well…

 

Anyway it seems that all the music that was initially in Slideshow Music diseappeared :-(

Was it moved to somewhere else ?

 

 

Best regards,