Having problems activating app that I purchased. Can you please activate or restore my payment?

cheryl712 wrote on 9/29/2013, 9:05 PM

Purchased an add on to Music Maker Jam (Step 2, and Jazz vol 2) neither one will activate so that I can use the app. It is bad enough that the programm keeps frezzing, but even worst is that is hard to get any kind of tech support.

please activate the two apps I purchased. Thank you.

Comments

nihon94 wrote on 9/30/2013, 12:28 AM

Here users share their knowledge and help each other. Please contact Magix support in case if you have purchased the product from Magix.

Thank you

nihon94

cheryl712 wrote on 10/4/2013, 11:24 PM

Thank you very much, it is so hard to get support from the Magix support team.

nihon94 wrote on 10/5/2013, 2:43 AM

 

Thank you very much, it is so hard to get support from the Magix support team.

Really? may be I was lucky I did not face problem with them some time back. I do not know about recent.

It would be better if you would have mentioned what is so hard to get support may be someone clarify that here.

Thank you

nihon94