Comments

CubeAce wrote on 5/7/2022, 10:19 AM

@HomeMovieMaker

Hi.

If this has anything to do with your last post here then conforming to my request there for more information from you may help you to get some form of resolution to your problems.

Without that information we can't help you.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

HomeMovieMaker wrote on 5/7/2022, 12:45 PM

Device name    David-PC
Processor    Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz   2.80 GHz
Installed RAM    12.0 GB

System type    64-bit operating system, x64-based processor

Edition    Windows 10 Pro
Version    21H2
Installed on    ‎4/‎26/‎2021
OS build    19044.1645
Experience    Windows Feature Experience Pack 120.2212.4170.0

 

HomeMovieMaker wrote on 5/7/2022, 12:47 PM

I Just purchased 2022 version and it freezes every time I try to save my work. I have Movie edit pro an Older version is still on the computer and works fine.  Movie Studio 2020 Version 21.0.2.138 (UDP3)   installed

PATIENT-X wrote on 5/7/2022, 1:56 PM

@HomeMovieMaker

Hello,welcome

Please refer to your original thread for further assistance as stated by @CubeAce, I will copy over your Pc specs to original post, this thread is now closed as it's a duplicate.

Stephen

Forum Moderator

Last changed by PATIENT-X on 5/7/2022, 2:06 PM, changed a total of 2 times.

 

 

Pc self build by me.

New photo, upgrades.

Upgraded GPU, CPU, CPU cooler, March 2025.

Azza Pyramid 804 case

MSI Meg Unify Z690 motherboard

Intel Core i7-13700K

Thermalright Peerless Assassin 120 digital black CPU cooler.

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce GTX1080ti Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

Lian Li UNI SL120 V2 triple fans

 

 

 

CubeAce wrote on 5/7/2022, 2:32 PM

@HomeMovieMaker

Hi.

Thank you for the information provided so far. We can rule out Windows not being up to date but we also need the Intel processors complete ID. For instance I am running an Intel i9-9900K. That information should be able to be found in Windows Settings \ System \About.

There are hundreds of i7 processors out there, all with different specifications. I'm also not sure what the 930 is but if it is referring to an nvidia card it would be nice to know that model as well. At present I am guessing it is an nvidia GTX 939m in which case you are running a laptop due to the fact you are also quoting 12GB of memory which is unusual for a desktop but more commonly found on laptops, correct?

If so I would recommend going to the program settings in Movie Studio and in the Device manager settings change the Import, Processing, and Export settings to all Microsoft WARP. This may slow you machine further but may also stop any freezing from occurring.

There may need to be other alterations needed as well but for now see if that works.

Also. What was your last version of the program that worked?

Thank you.

Ray.

 

 

 

 

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."