HELP!! Computer installed an update and now Movie Edit Pro won't work

chris-h wrote on 8/2/2019, 2:41 PM

Magix Movie Edit Pro has been working great for ages but then my computer installed an update and I'm getting problems. When in the import section some thumbnails (or whatever you call them) aren't showing up. Then the ones that do will play with just audio and a black screen or an overly zoomed in close up of something in the video.

Would like to know what's going on here. Thanks.

Comments

emmrecs wrote on 8/3/2019, 3:39 AM

@chris-h

Welcome to the Magix forums.

Would like to know what's going on here

Understandable, but without a LOT more information from you we are highly unlikely to be able to help you!

First, please read this post and come back with ALL the details requested there. At the moment we know nothing about your computer, its operating system, hardware and software, nor even the version of MEP you have!

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

chris-h wrote on 8/3/2019, 4:37 AM

@chris-h

Welcome to the Magix forums.

Would like to know what's going on here

Understandable, but without a LOT more information from you we are highly unlikely to be able to help you!

First, please read this post and come back with ALL the details requested there. At the moment we know nothing about your computer, its operating system, hardware and software, nor even the version of MEP you have!

Jeff
Forum Moderator


Ah okay. Sorry about that. I'll get back to you about this later today if I get the time. Cheers friend.