Do they have a phone number or email address to communicate with someone in english? They enjoy sending me through endless clicks in a maze of confusing dribble to avoid giving me a phone number or email to reply to.
I need to talk to them about products ordered. Movie Edit Pro Premium and Samplitude x5.
Hi.
Use the email address they sent you with your VPX activation code.
I assume you have that as your last post was about effects in VPX.
If you don't have that, try infoservice@magix.net.
Ray.
If you follow through the maze under Support and make the correct responses, on about the 5th screen, you'll get the screen to create a ticket - subject, detail, etc.
John CB