Comments

siglersmalz wrote on 12/26/2012, 10:27 AM

You may be out of luck, but you should call Magix customer service and see if they will provide you a replacement CD or download version.  Go to magix.com, click "Contact" then click "Magix Customer Service"

It will probably help if you have the serial number handy, from when you Registered the product on the Magix site.  Again, go to magix.com, in the upper right-hand corner, click "My Account" - Logon with your user credentials and then click "My Products"

You'll see all of the Magix products you've registered.  Find MM 15 and it will have the registration date and serial number.

The worse case is that they will not replace the product (which, frankly, they have no obligation to do) but will offer you a discount to purchase the current version, which is something you might consider doing.  The product has improved since version 15.

Lastly, make sure you copy your existing Soundpool files from your PC before getting rid of it.  Magix usually includes an assortment of soundpool groups and, in the past, they change with each version.  So, if you keep your existing soundpool files, you'll have those in addition to the new ones that come with the current version.  At least, that's what I've done in the past (I don't have MM15 so I don't know what soundpool files came with it).

Best of luck.

johnebaker wrote on 12/27/2012, 8:19 AM

Hi

Just to add to siglersmalz answer -

Iif your new computer has Windows 8 installed,  then you should upgrade to the latest version, as you will almost certainly hit some compatability issues, the most likely one being your CD/DVD drive may not be recognised by MMM as several other users of older Magix products on Win 8 are experiencing.

John

Last changed by johnebaker on 12/27/2012, 8:19 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.