Comments

johnebaker wrote on 10/1/2022, 1:28 PM

@k9vet

Hi

The log file for burning in MEP 2020 is located, (IIRC), in

C:\Users\UserName\AppData\Roaming\MAGIX\Program version\dbk.log.

Error -5 is a generic error indicating that something tripped up the encoding process - depending on which step this occurred on the issue is usually related to either the movie eg there is an object or effect which caused an issue or with the Disc menu eg you have made a change to it that has caused an issue.

Try exporting the timeline as:

  • an AVCHD file if you are burning to Blu-Ray disc

OR

  • an MPG file if burning a DVD

note the movie time in the export dialog when the crash occurs - this will tell you the region of the timeline where the error occurs.

If the error occurs in the Disc menu and you are editing the menu, then try using the Red Smoke menu template, I have found this to be the most stable for editing, edit it and then burn using the Image recorder option - avoids wasting discs.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

k9vet wrote on 10/3/2022, 7:42 AM

Thanks for your reply. It is appreciated. It is frustrating when what looks like a normal burn aborts for some unknown reason. Also, yesterday after a burn to DVD was successful MEP froze up completely. Couldn't close it in any way and I had to kill the AC power to the computer and do a restart to solve this. Maddening. I have been using various MEP versions way back to MEP 14 and still occasionally MEP acts up. My computer is a Windows 10 unit desktop. We users are grateful that people like you are there to help!