I bought a new computer and it doesn't want to activate the software

boyce-matlala wrote on 2/3/2021, 3:13 PM

I purchased platinum 17 Movie Editor on line which I installed on my old laptop. I uninstalled on the old laptop and tried to install in the new laptop but it doesn't want to activate. Please reset my password to enable me to activate on my new laptop, it is giving me "14 error code"

Comments

johnebaker wrote on 2/3/2021, 3:30 PM

@boyce-matlala

Hi

Magix do not make any program called 'platinum 17 Movie Editor '.

Assuming you mean Vegas Movie Studio 17 Platinum, Vegas products have their own forum - see the Important Posts at the top of this forum.

This topic will be closed.

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.