(sorry for my english, i'm doing my best)
Hello,
On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France.
When attempting to install the software on a professional workstation, the installation fails due to the company’s high-level security system (restricted Internet access and blocked online services required during installation).
In order to proceed with the installation in this secured environment, I would like to know if it is possible to obtain offline installation files, or if you can suggest an alternative solution that allows installation without an active Internet connection.
I contact Magix 2 time without response... And I can't use the software on my work computer. I had to install it in the meantime Sony Vegas on my personal computer waiting for some help... (it's been 20 days that i buy it)
I remain at your disposal should you need any additional information (proof of purchase, license number, etc.).
Thank you in advance for your assistance and support.
The processor and information of my computer work :
- Version number of your product: VEGAS Pro Suite 23 (the pack, with ACID pro 11, Sound Forge Pro 18, coreFX suite, Analogue Modelling Suite plus, EssentielFX Suite, Vandal, VariVerb II, etc...)
- Processor: Intel Core processor (professional laptop)
- Operating system: Windows 10 Pro 64-bit
- RAM: 32 GB RAM
- Sound card: Realtek High Definition Audio
- Graphics card: Intel Iris Xe Graphics + NVIDIA T600 Laptop GPU
- Internet browser: Google Chrome 143.0.0
Jpak