Hi,

Probably you have to clean your computer using CC Cleaner or using Windows tools to clean and defrag your hard disk. Also, using the program manager to close unused program before to open Magix video. (Ctrl Alt Del).

Regards,

YR

 

Thanks for your quick response, yes I have tried all of that, But I think it might have something to do with my video files, they are from an Android phone these vids, I tried to use pictures instead to see if the software would work and it worked just fine... thanks again for your reply..

Hi,

Use a software is free called MediaInfo to check your video file . Also you can use the QuickTime player from Apple (free) and use the inspector tool inside the software.

Regards,

YR 

Hi,

Probably you have to clean your computer using CC Cleaner or using Windows tools to clean and defrag your hard disk. Also, using the program manager to close unused program before to open Magix video. (Ctrl Alt Del).

Regards,

YR

 

Yes, I have something that does all of that. I do know what you are saying. I have a program that does not react well to CC  or I would have that, but anyhow, I think it really might be my phone videos. They work fine on windows movie maker, but not on Magix. I will try some other types of videos to see if it's that though, thanks.

Hi Angel-b2

Media info analyses a video file when you right click on it and produces a text window with all the attributes of the file. this allows you to copy and paste the text into a reply on this forum and we can look at it and see if there is anything obvious that might affect Magix's ability to play it.

Having said that, MEP has export templates for output to Android phones and tablets so it should be able to play content from them.

Ss

Hi Angel-b2

Media info analyses a video file when you right click on it and produces a text window with all the attributes of the file. this allows you to copy and paste the text into a reply on this forum and we can look at it and see if there is anything obvious that might affect Magix's ability to play it.

Having said that, MEP has export templates for output to Android phones and tablets so it should be able to play content from them.

Ss

I'm really sorry, but I don't understand this. How do I get a text file from the video? I right click on it the video and it just gives me options to do things to it via magix. Could you take me through the steps? I'm not sure  where to get this file. On Magix? On the video file itself?  Thanks so much.

Hi

Download Media Info via this link: http://mediaarea.net/en/MediaInfo .

From this page click on the screen shots link and what we are looking for is the Text version under the Windows heading. If you can not see the info in this form after Rt clicking on your video file and selecting Mediainfo, in Explorer, then select the second icon from the bottom at the left of the window ie. "Change the means of viewing the information" and you should see the info as in the screen shot. Copy and paste this into your post / reply.

Ss

Hi

Download Media Info via this link: http://mediaarea.net/en/MediaInfo .

From this page click on the screen shots link and what we are looking for is the Text version under the Windows heading. If you can not see the info in this form after Rt clicking on your video file and selecting Mediainfo, in Explorer, then select the second icon from the bottom at the left of the window ie. "Change the means of viewing the information" and you should see the info as in the screen shot. Copy and paste this into your post / reply.

Ss

Wow I'm really sorry to sound dumb, but I do not understand this. I downloaded this and there is NOTHING like any  of that information on Magix of the file of the video or on my vidoe file itself, but then you say  something about screen shot links, Rt clicking on video file, which I have done, and Media infor in explorer?? I'm not getting this at all. What does the internet have to do with  my video file? Maybe I am misunderstanding this obviously...LOL.. Please explain, thanks so much agian for your time!! 

If you have downloaded the Mediainfo tool then it should create a choice in your right click menu - "MediaInfo" although this may be a choice to create this shortcut when you first install the program. If it is not visible then launch the Mediainfo program from you start menu and open the video file from the Mediainfo program.

This has nothing to do with Magix MEP and works from within Windows Explorer (not Internet Explorer), or My Computer.

The screen shots are picture examples on a page accessed from a menu at the left of the page I gave you the link to.

Ss

If you have downloaded the Mediainfo tool then it should create a choice in your right click menu - "MediaInfo" although this may be a choice to create this shortcut when you first install the program. If it is not visible then launch the Mediainfo program from you start menu and open the video file from the Mediainfo program.

This has nothing to do with Magix MEP and works from within Windows Explorer (not Internet Explorer), or My Computer.

The screen shots are picture examples on a page accessed from a menu at the left of the page I gave you the link to.

Ss

OK THANKS FOR THAT INFORMATIONO. Now, what I have in there was the text file here.... This is the only option I remember that you told me to get right?   General
Complete name                            : C:\Users\AnneMarie\Videos\Quebec\Jean Pierre.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom
File size                                : 3.28 MiB
Duration                                 : 10s 126ms
Overall bit rate                         : 2 716 Kbps

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Baseline@L1.0
Format settings, CABAC                   : No
Format settings, ReFrames                : 1 frame
Format settings, GOP                     : M=1, N=16
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 10s 126ms
Bit rate                                 : 1 982 Kbps
Width                                    : 640 pixels
Height                                   : 480 pixels
Display aspect ratio                     : 4:3
Rotation                                 : 90°
Frame rate mode                          : Variable
Frame rate                               : 15.011 fps
Minimum frame rate                       : 10.345 fps
Maximum frame rate                       : 22.528 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.430
Stream size                              : 2.39 MiB (73%)
Title                                    : VideoHandle
Language                                 : English
mdhd_Duration                            : 10126

Audio
ID                                       : 1
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 40
Duration                                 : 9s 920ms
Bit rate mode                            : Constant
Bit rate                                 : 96.0 Kbps
Channel(s)                               : 1 channel
Channel positions                        : Front: C
Sampling rate                            : 16.0 KHz
Compression mode                         : Lossy
Stream size                              : 116 KiB (3%)
Title                                    : SoundHandle
Language                                 : English

Well done!

The thing that stands out is that the frame rate is reported as "Variable - Minimum 10.3 and Max 22.5fps". This may be a cause for the problem. Are these movies you have streamed from the web or are these files you have recorded on your own phone?

Start a new project and drag a file onto your timeline. If a window pops up saying your project settings are different to the video clip and would you like to adjust the settings, then click the "Adjust" option and see if this allows it to play in the timeline (Arranger). If this does not work then you may have to convert the video in one of the free external video converter programs (Google - Free video converter) if they will accept it, and try importing the resulting file into a new Magix project.

Well done!

The thing that stands out is that the frame rate is reported as "Variable - Minimum 10.3 and Max 22.5fps". This may be a cause for the problem. Are these movies you have streamed from the web or are these files you have recorded on your own phone?

Start a new project and drag a file onto your timeline. If a window pops up saying your project settings are different to the video clip and would you like to adjust the settings, then click the "Adjust" option and see if this allows it to play in the timeline (Arranger). If this does not work then you may have to convert the video in one of the free external video converter programs (Google - Free video converter) if they will accept it, and try importing the resulting file into a new Magix project.

OK thanks so much and I will try it and let you know.. . yes they are from my phone that I recorded the vids from. thanks again

 

Well done!

The thing that stands out is that the frame rate is reported as "Variable - Minimum 10.3 and Max 22.5fps". This may be a cause for the problem. Are these movies you have streamed from the web or are these files you have recorded on your own phone?

Start a new project and drag a file onto your timeline. If a window pops up saying your project settings are different to the video clip and would you like to adjust the settings, then click the "Adjust" option and see if this allows it to play in the timeline (Arranger). If this does not work then you may have to convert the video in one of the free external video converter programs (Google - Free video converter) if they will accept it, and try importing the resulting file into a new Magix project.

OK thanks so much and I will try it and let you know.. . yes they are from my phone that I recorded the vids from. thanks again

Well, yep I sure did try that. And it still crashed. I am very leary of downloading video converters. I  went through all of that before and I always have to clean out my computer, most that say are free, arent. I can't find a "Google...free video converter though"... I tried one but it's from CNet, I wont download anything from there.

No, I mean't use Google to search for a free "Video Converter"......

No, I mean't use Google to search for a free "Video Converter"......

Oh Ok, I'm a bit leary of that, I have done this before though. What format should I put this vidoe in if I do? I do think that Magix has that option thought right?