I have Movie Edit Pro Plus 2013, Ver 12.0.4.2 (UDC2 ) I inquired to co...

johnebaker wrote on 10/2/2014, 1:25 PM

Hi

It will not install on a 32 bit system. System requirements are Windows 64 bit.

John

Anglerrp wrote on 10/2/2014, 2:36 PM

John

This is what corp says.

_________________________________

Dear Mr. Peterson,

Thank you for your message.

Yes that has been corrected as I was not aware you could install a 32bit version of the software as not all markets had this option, nor our test versions.

Thank you for contacting Magix Customer Service

--
Best regards,
Bob Braun

MAGIX Software GmbH
Bob Braun
Postfach 200914
01194 Dresden

Managing Director: Dr. Arnd Schröder I Michael Keith I Commercial Register Berlin Charlottenburg, HRB 127205

*****************************************************************
* Please dont forget to include your original correspondence, *
* when you write an reply. When the reference has been changed, *
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"Ronald Peterson" <ron@nationalschooloffishing.com> wrote:
Sir
Please refer to this ticket number. I have received two different answers to the same question and concern. This is most troubling.

Ronald

2014091910010312

From: MAGIX Sales Department [mailto:sales@magix.net]
Sent: Friday, September 19, 2014 3:59 PM
To: ron@nationalschooloffishing.com
Subject: Re: [Ticket#: 2014091910015068] Ihre Anfrage an den Kundendienst

Dear Mr. Peterson,

Thank you for your message.

The 2015 version can also be installed on 32bit systems but it will be scaled back in effects and some functions that are only 64bit. But there is the option to install on either a 64bit or 32 bit system a version.

Thank you for contacting Magix Customer Service

--
Best regards,
Bob Braun

MAGIX Software GmbH
Bob Braun
Postfach 200914
01194 Dresden

Managing Director: Dr. Arnd Schröder I Michael Keith I Commercial Register Berlin Charlottenburg, HRB 127205

*****************************************************************
* Please dont forget to include your original correspondence, *
* when you write an reply. When the reference has been changed, *
* unfortunately the Mail will not be able to be assigned. *
*****************************************************************

ron@nationalschooloffishing.com wrote:
Interview: Do you wish to contact MAGIX Customer Service? (No Product registration
required) -> I wish to contact North American Customer Service -> I wish to
enquire about an upgrade for my product

I have Edit Pro 2013. What is the update for this. I have only a 32 bit system and
don't intend to change. Is there a Edit pro 2015 for 32 bit? I sure hope so.

Weitere registrierte Produkte:
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johnebaker wrote on 10/2/2014, 2:55 PM

Hi

I agree with you - confusing. The official system spec specifies 64 bit Wndows.

I do seem to remember another post on the same subject not so long ago which, IIRC, stated there was a 32 bit version of MEP 2015 on the DVD disc version.

However for the download version there is only a single 64 bit version, AFAICS, which should not install on a 32bit Windows. The installer should pop up a message saying wrong version of Windows.

HTH

John

I have Movie Edit Pro Plus 2013, Ver 12.0.4.2 (UDC2 ) I inquired to corp. if 2015 will function with windows 7 32 instead of 64. Was given two different answers. Yes it will and no it won't. Anyone know which one is correct?

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