This program has a error in the download, and I've tried to get tech support for two days to no avail all I get is a standard message saying that I have to pay for a voucher in order to get tech support. Excuse me but if you send out faulty programs with error messages which aren't installing correctly then a refund is in order and the tech support should automatically come with the program for at least a year because s$%^& happens. I am reporting this to the FTC because Software and Hardware companies need to be held to a standard of accreditation that all the services software and equipment be fully functional upon arrival and the customer support be given for at least a year as part of the price The idea that software can't be refunded is complete bag of hooey. The same standard should apply across the board that applies to any other professional service ie that you deliver what you are selling.