I purchased Vegas Pro 18 twice Order No:Removed by Moderator (I am 84) would like to get a refund Thank you
Hello, Welcome
As this is a public user to user forum, I have removed your order number.
There are no Magix staff here.
Have you checked your bank or credit card provider to see if two payments have been deducted, depending on how you paid?
If you purchased from Magix, please contact infoservice@magix.net with your details.
Forum Moderator
As you are in the wrong forum, instead of the Vegas forum.
I will keep this thread open until you respond to see if you have checked your account to see if you have been deducted twice and to contact Magix as advised, if it was them you purchased software.
If you really have bought the same version twice, you will have received one confirmation email for each purchase, including links to download the software.
Do those links point to the same place and file? If so, then yes, you have paid twice for the same software.
Contact infoservice@magix immediately for refund.
Forum Moderator