I just finished downloading, and I am trying to activate and it is telling me I have an invalid serial #. Error Code-14. But I ahve double checked the serial # multiple times
Did you purchase from Magix direct or a third party vendor, see this from Magix
https://www.magix.info/us/support/article/troubleshooting-error-code-14--12/
Hi and welcome to the forum.
When quoting error messages please give the whole message.
Error -14 means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition eg you cannot activate Movie Edit Pro (MEP) 2021 with a MEP 2020 serial number
If you purchased from Magix check you have used the MEP serial number in the email and not the serial number of any of the extras that you may have got with it, the activation code/serial number for MEP which starts with P3-.
If you purchased from elsewhere check that you have downloaded the correct product and version for the serial number you have and that you are entering.
John EB
Forum Moderator