invoice

Grzegorz-Mielczarek wrote on 5/25/2020, 8:52 AM

hi,
I bought the product from you but did not receive the invoice.
can I ask you to send it?

tnx
G

Comments

emmrecs wrote on 5/25/2020, 9:36 AM

Welcome to the Magix forums.

Which product, bought from where? (I assume direct from Magix.)

These are user to user forums NOT a contact for Magix Support. Assuming you bought whichever product you have direct from Magix, any invoice would have been delivered by email, so have you checked all your recent emails.

If you definitely have nothing in your email Inbox you will need to contact Magix Sales by using the Support button in the header of any forum page. No-one who posts here can help you with this problem.

HTH

Jeff
Forum Moderator

mike-v5221 wrote on 11/13/2020, 6:28 AM

Hello Jeff,
I also didnt receive an invoice for my order and not getting any help by e-mail. I cant find any usefull way of getting help by using the support button eighter. How do I get my invoice?
I find this system extremely costumer unfriendly.
thanks in advance

emmrecs wrote on 11/13/2020, 8:25 AM

@mike-v5221

Welcome to the Magix user to user forums.

Because there are no Magix staff who visit here regularly, the only advice is exactly the same as I gave in my previous reply. The Support login page is here.

This thread will now be closed.

Jeff
Forum Moderator