it wont re-open after crashing

RGAwolf wrote on 9/27/2018, 5:51 PM

Hi, im lilly

Ive been using vegas movie studio for about 5 months now on my laptop then all of the suddden the application wont re-open after it crashes for some reason when ever it crashes for no apparent reason it wont load back up it will crash and bring up the option to notify magix and see the errer but it wont trully tell me the propblem, but if i restart my computer it works fine till it crashes for no reason and it repeaatss the process. What is going on with it can some one please help me?

This is the error message:

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 15.0 (Build 146)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\Movie Studio Platinum 15.0\MovieStudioPlatinum150.exe
   Fault Address:       0x0000000000000000
   Fault Offset:        0x0000000000000000

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 15.0\MovieStudioPlatinum150.exe
   Process Version:     Version 15.0 (Build 146)
   Process Description: Movie Studio Platinum
   Process Image Date:  2018-07-16 (Mon Jul 16) 23:51:34
 

Comments

emmrecs wrote on 9/28/2018, 3:30 AM

Hi, welcome to the Magix forums.

You have posted to the area which deals with the products that have always been part of the Magix stable; for the Vegas range there is a separate, dedicated forum area here. Since your question refers to Movie Studio, can I suggest you repost there?

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam