I seem to have a persistent problem with an audio track, at a particular time on the track (45 secs) the audio cuts out for 15 seconds then returns. What can I do to resolve. I have tried several different audio tracks but the same thing is happening.
Hi John
We need more information:
Is the audio part of a video clip or separate audio file eg background sound effect/music etc?
John EB
Forum Moderator
Thank you for your early reply John, I mostly use photos on the first track then video clips on the second track, and songs on the third or fourth tracks. the songs play fine at the intro and keep going until it reaches 59 secs. then silence until 15 secs later when all sound returns. There is no volume curve set. No narration and Volume is set about 3quarters up. Whenever I select the S solo/normal button the sound track plays fine
Also John can you help with the fact that every time I upgrade to a new package I loose more and more Intro / outros, Image objects, I would use a lot of these in my productions. Can I retrieve them again or are they gone for good these older affects etc are not available in the store.
Hi
Can you post a screenshot of the region from 55 secs to 70 secs where the audio drop out is, making the timeline full screen by clicking the small square on the top right corner of the timeline pane helps, click the now double square again to return to normal.
Zoom horizontally and vertically so we can see all the occupied tracks clearly and ensure that the audio waveforms are showing as shown below
John EB