Comments

johnebaker wrote on 7/4/2015, 5:40 PM

Hi

Try reinstalling MEP 17 and select the Repair option if offered.

If you do not have the discs or bought the download version you should still be able to download the installation files from the Magix Service Centre,  logging in with the email address and password you use to register the software.

NOTE: if you are using Windows 8 or 8.1 then MEP 17 will not be fully functional due to incompatabilities.

HTH

John EB

Last changed by johnebaker on 7/4/2015, 5:40 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

steve12 wrote on 7/4/2015, 6:05 PM

Hi

Try reinstalling MEP 17 and select the Repair option if offered.

If you do not have the discs or bought the download version you should still be able to download the installation files from the Magix Service Centre,  logging in with the email address and password you use to register the software.

NOTE: if you are using Windows 8 or 8.1 then MEP 17 will not be fully functional due to incompatabilities.

HTH

John EB

Thanks so much...Do I need to uninstall my MEP 17 first?

johnebaker wrote on 7/5/2015, 2:38 AM

Hi

You should not need to uninstall to do the repair.  

John EB

Last changed by johnebaker on 7/5/2015, 2:38 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.