magix movie edit pro premium 2017 not responding

bernd.norm wrote on 8/5/2017, 5:50 AM

I am having this issues with the Movie edit pro premium.........The damn thing stop for a short time and I have to reset it again. I am expletives removed off about this. I just got a new computer, had it for two days i7 (64bit) all the trimmings. I brought this because i'm sick of Corel......friends told me, try out magix....I fogot you guys do video editing too. Because I use the Music Maker. I got this program aaaaaaannnnnnnndddddddddd this what I get when i look at the Task End (magix movie edit pro premium 2017 not responding) Please help me out or please return my money.

 

MAGIX Movie Edit Pro Premium

Serial number:Removed by moderator
 

Comments

johnebaker wrote on 8/5/2017, 2:42 PM

Hi

Please do not post the serial number of your software, and expletives are not necessary - see the community rules 1 and 2, and this post here then come back with more information including:

  1. Computer specification - processor make/model, graphics card or chipset, RAM, hard drive configuration, sizes and free space?   
          
  2. Windows version and is it up to date?     
        
  3. Software full name and version number - as found under Help, About . . .
     
  4. What were you doing in the program when it stopped for a short time?
     
  5. Did the program recover after a short while?
     
  6. Did you get any error messages on restarting the program?
     
  7. How are you resetting the program?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.