Magix Music Maker MX with Alesis Q25 continues to crash

Kaedish wrote on 5/28/2012, 12:26 PM

Ok, so I bought the Alesis Q25 keyboard controller to run the Magic Music Maker MX version. It has a USB built-in power supply. Plug it in and Bob's yer Uncle. I restarted the computer after the drivers were installed and I double-checked to make certain they are up-to-date. Yep!

I run Windows 7 64-bit SP1. My soundcard is the Realtek Audio with the Microsoft Wavetable plus 5 Gig of Ram. Input set to the Q25. Going to my Audio Properties, I can only seem to get the Alesis to trigger sounds when I:

1)On a dedicated track, I instance the Lead Synth or Vita instruments.

2)The Wave Driver sound is selected. Whenever I have ASIO selected (which is what I learn is supposed to be used), I cannot get a peep out of it. Never ever.

3) Hit Play THEN record. Sometimes, and only sometimes, it will control the synth and make music and only when MIDI REC is selected on the little button on the track head.

Variably, the program crashes and restarts. I duly send in my error log. ad nauseum. Never can I get the synth to play on top of an existing song (on its own dedicated track, of course). It automatically crashes.

 

Whatever is wrong is some sort of sequencing error. In that I mean, I am not step-by-step, without the most trivial of deviation, doing it right. Maybe Jupiter must be aligned with Pluto for this to happen, but other than that, I'm giving her all I've got.

Hopefully that's enough info to get in the right direction because, like I said, it does work at times, but only to soon crash to restart (the program, not my entire system). I seem to have no latency errors. All my triggers occur nicely in realtime.

 

Comments

johnebaker wrote on 5/28/2012, 5:58 PM

Hi

The intermittent behaviour of the controller suggests that it may not be getting sufficient power from the USB. 

I have seen this problem with certain motherboards which appear to be Ok until you try to draw reasonable current - within the limits of the USB spec - from a USB port.

If the controller has a power socket try using an appropriate external power supply to power it.  

John

Last changed by johnebaker on 5/28/2012, 5:58 PM, changed a total of 1 times.

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Kaedish wrote on 5/28/2012, 6:43 PM

It does have an external power supply socket (power supply not included). I'll give it a shot. Other forums have complained about the power supply provided with the USB as unreliable, and I think that's the prob here!

 

Thank, John!

Kaedish wrote on 5/30/2012, 2:07 PM

Hello again. I did buy an external power supply and that did help the issues with the sound quality of my output. After that, I uninstalled an old PCR Roland driver from my system. I was getting strange behaviors such as major keys triggering minor keys, plus the inevitable crashing. I guess the two drivers didn't like each other much, so after uninstalling the PCR and restarting, I have no probs! Yes, so anyone with crashing problems after installinng a new controller, make certain to ditch the drivers of any old/conflicting hardware and you should be five-by-five. Thanks again!