MEP 2015 Plus - Missing Content

christian333 wrote on 10/15/2014, 2:30 PM

Hi,


Real Issue is :-
Trying to get hold of additional content for MEP 2015 Plus (32bit) version 14.0.1.24. The program installs and runs fine.

Under Tab - Effects - Design elements – Collages, I can't see any thing to apply to my videos !
(Hence the search for additional content. There was no mention of such in the first few emails after buying the product or any mention of this in the manual !)

There are plenty of effects in Tab - Effects - Design elements - picture in picture !


The reply from Support was…….

In order to have full access to all the software content that is part of the product (e.g. DVD menu templates, Soundtrack Maker styles, Slideshow Maker styles, bonus software etc.), you will need to download and install the external content packages first. This content is relatively big and has been kept separate from the main program installer for the download version to keep that one slim and easier to handle. Please find the "Free download..." option in the "Help" menu of Movie Edit Pro. This will trigger the download manager tool from where you can initiate the content installation.

 


Next Issue
There is no "Free download..." option in the "Help" menu of Movie Edit Pro !

There is a "Free download..." option on the website :-
http://www.magix.com/?id=4092&L=38&C=74
But this didn’t come to anything !


I’ve been advised to run the “Syscheck”, but this begins to look like a wild goose chase at this point !....sooooooo to the forums :)

 

Thankyou
Chris

Comments

emmrecs wrote on 10/15/2014, 3:23 PM

The only circumstances I am aware of where this occurs is if the user is running the Trial version of the software and has not yet bought it.

So, are you running the full version or the trail version?

Last changed by emmrecs on 10/15/2014, 3:23 PM, changed a total of 1 times.

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