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johnebaker wrote on 9/26/2021, 12:13 PM

@Gerald-Brown

Hi and welcome to the forum.

. . . . Paid for and downloaded encoder for MOV. Activation code does not work. . . . .

Which version of Movie Edit Pro (MEP) are you running and what is your computer specification - see this topic for details required and please quote the processor and graphics card/chipset make/model in full.

It would help for future reference if you put this information in your profile signature.

Where from and what is the full name name of the 'encoder' you purchased, or do you mean 'codec' as in the HEVC codec which has a fee based activation to enable import/export (decoding/encoding) of HEVC video?

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.