Comments

johnebaker wrote on 10/3/2017, 3:22 AM

HI

In the program settings switch on or off the Hide news option.

Close then restart MEP

Change the Hide news setting back to it original setting, close MEP - it should close normally.

If that fails try resetting the program, File, Settings, Reset program . . . . note - this will lose any custom settings you have made eg folder paths.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

david-bridges wrote on 10/7/2017, 8:06 PM

I tried both of the methods you mentioned in your reply. Neither worked. I can save projects. Just can shut down the program. Still the only way to shut down the program is to restart my PC. Could it have something to do with a windows 10 update ? It was after the most recent one I started having this issue.

johnebaker wrote on 10/8/2017, 2:52 AM

Hi

What version number is MEP 2013 at - see under Help, About . . . . ?

The last full patch was 12.0.4.2. there is a later patch 12.0.4.4 which adds 'Connect - Stay up to date with the latest information on MAGIX products, offers, coupons and more' function to the program

. . . . Could it have something to do with a windows 10 update ? . . . .

That is a possibility, try running the program installer again and when offered, select the Repair option.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.