Movie Edit Pro Premium stops downloading.

David-Brugger wrote on 9/15/2022, 12:47 PM

I'm trying to download Movie Edit Pro Premium onto a new laptop. Windows 11 updated. The progress window shows progress by percent and by a bar. They do not match. When the percent reaches 100%, the download stops and fails. The progress bar is way short of 100%. I suspect these two ways of showing the progress of the download not being the same is what is preventing the program to complete the download.

Comments

AAProds wrote on 9/16/2022, 9:04 PM

@David-Brugger

David, there have been a number of users having dramas with Magix downloads.

We've been directing them to infoservice@magix.net for a direct download link.

All my forum comments are based on or refer to my System 1.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Magix Video Deluxe 2026 Ultimate (although it comes up as "Premium").

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 Home Version 2009

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

Movie Studio 2023

Movie Studio 2024

VPX 12

System 3

Lenovo Yoga laptop

Windows 11

CPU i5-8250U (1,6ghz)

8GB DDR4 2400 RAM

GPU iGPU UHD620

2TB NVME HDD

Video Deluxe 2026

David-Brugger wrote on 9/16/2022, 10:33 PM

I'm confused. Who are you? Why should I trust this information? Is this email address anywhere on Magix's site? It seems sketchy.

AAProds wrote on 9/17/2022, 12:40 AM

@David-Brugger

Who are you?

Click on my "AAProds" user name for more info about me; that should establish my bonafides.

Is this email address anywhere on Magix's site?

It's at the bottom of this page:

https://www.magix.com/gb/support/customer-service/#c66422

All my forum comments are based on or refer to my System 1.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Magix Video Deluxe 2026 Ultimate (although it comes up as "Premium").

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 Home Version 2009

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

Movie Studio 2023

Movie Studio 2024

VPX 12

System 3

Lenovo Yoga laptop

Windows 11

CPU i5-8250U (1,6ghz)

8GB DDR4 2400 RAM

GPU iGPU UHD620

2TB NVME HDD

Video Deluxe 2026

CubeAce wrote on 9/17/2022, 1:13 AM

@David-Brugger

Hi David.

This is a user to user site with no direct contact to Magix staff.

@AAProds has given you the correct procedure for this problem.

Ray.

 

 

Windows 10 Enterprise. Version 22H2 OS build 19045.6396

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

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1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

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