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johnebaker wrote on 8/14/2021, 5:39 AM

@Mike-Aylen

Hi and welcome to the forum.

There are several possible causes to the sync loss.

Download and install MediaInfo, see this short tutorial for how to setup and analyse a video clip with MediaInfo if you have never used it before, and post the results from the analysis.

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

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