MP4's imported from my smartphone have issues with sound.

alancd wrote on 12/10/2014, 8:26 PM

I have just installed Movie Edit Pro 2015. MP4's imported from my smartphone have sound problems on playback.  These mp4's play correctly on my PC and also playback correctly from my older version of Magix Video easy HD.

Intel Quad core - Windows 7  64 bit - 8 gb ram.

Magix Movie Edit Pro 2015 - Version 14.0.0.162 (UDPP3)

Any help would be appriciated.

 

Comments

johnebaker wrote on 12/11/2014, 1:05 PM

Hi

Check the audio bitrate of the smartphone video - it is likely to be non standard and will not import correctly.

John

Last changed by johnebaker on 12/11/2014, 1:05 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.