mpeg 4 basic function

paul-s73 wrote on 5/13/2017, 2:07 PM

hi when trying to load my movie clip I get a message pop up in order to use the MPEG 4 basic function one time activation is required. I am already activated any ideas would be greatly received thank you

regards

Paul

Comments

emmrecs wrote on 5/13/2017, 2:13 PM

Hi,

The activation for mpeg-4 is NOT the same as that for MEP itself so, unless you have specifically clicked through the message to activate the mp4 codec you will continue to receive the error notification.

If, however, you have already activated the mp4 codec and are still receiving the message I would:

Click through and re-attempt the activation. If that fails you need to
Contact support and raise a ticket at http://support.magix.com

Jeff