Mpeg 4 crashes during export every time!!!

CHRISTOPHER-COURTER2554 wrote on 2/16/2022, 7:48 PM

Just purchased Magix Movie Edit Pro Premium a few days ago. I've used Magix for YEARS and I am REALLY disappointed with this new program and all the problems I have been having. It's a nightmare.

When I try to drag an animated title to the timeline the entire program freezes and must be shut down and restarted.

I'm ALSO tying to export my VERY FIRST edited video as an Mpeg4. Only 30 seconds long. Here's the error I receive.

"A serious program error occurred."

Error in module 'Videodelux.exe"

(Load address: 0x000000014000000) to address 0x00000001409AA96C

(Exception 0xc0000005 "ACCESS-VIOLATION")

Brand new MSI gaming laptop -

Device name   MSI
Processor   Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM   32.0 GB (31.8 GB usable)
System type   64-bit operating system, x64-based processor
Pen and touch   No pen or touch input is available for this display

Edition   Windows 10 Home
Version   21H1
Installed on   ‎2/‎7/‎2022
OS build   19043.1526
Experience   Windows Feature Experience Pack 120.2212.4170.0

NVIDIA GeForce TRX 2070 Super

Any advice would be great!

Thanks!

Comments

AAProds wrote on 2/17/2022, 3:10 AM

@CHRISTOPHER-COURTER2554

Chris, this has been a big issue for new MEP 2022 users but hopefully a quick fix.

On File>Settings>Program... Device Options tab, change the Hardware Acceleration settings. Try all on CPU, all on Warp (if there) all on your GPU. Ideally, you don't want to be using only your CPU if you have an iGPU or discrete GPU that could be used.

Also, make sure your GPU drivers are up to date (thanks Mika). I understand that NVidia cards should be using the Game Ready drivers, this for Magix VPX:

https://www.magix.info/us/forum/vpx-program-monitor-is-blank-when-full-screen-solved--1291160/#ca1741503

Somebody recently did quote a comment from Magix re using the game-ready drivers but I can't find it.

Former user wrote on 2/17/2022, 3:37 AM

@AAProds @CHRISTOPHER-COURTER2554 Hi, I'm off out so sorry to be brief, Studio drivers are better

AAProds wrote on 2/17/2022, 3:53 AM

@CHRISTOPHER-COURTER2554

Found it (re VPX):

https://www.magix.info/us/forum/export-uses-max-of-20-cpu-14-minute-video-takes-7-hours-on-beefy-pc--1288805/#ca1733633

Magix: - you are using the Nvidia Studio driver. WE alwys recommend the Game-Ready driver as we have tested our programs with these drivers and we could solve many export problems by using the Game-Ready-Driver.