I can load my video files [SD card ] from my Canon video cameras on to the program but now it doesn't seem to be reading the MTS files? Video only but no audio? Any suggestions? Thanks,Dan
I don't want to steal or divert Jeff's earlier response, but your software is quite outdated. Latest version is 16.02.2.306. I can understand how one can get outdated after a year of use.
Greg is right, you are running a comparatively "old" version of VPX.
However, the fact that the .mts files from one camera do load correctly into VPX and files from another do not is very strange. Can you point MediaInfo to one of the files which does work and one which does not and then compare the results, even posting the Text view of both here, if you wish?
Is it possible for you to post somewhere, not to the forum, a very short section of a "working" and a "non-working" file for others to download and test on their machines?