1
problem description
application name: sony application registration utility
application version: version 12.0 (build 896) 64-bit
problem: unmanaged exception (0xc0000005)
fault module: c:\program files\sony\movie studio platinum 12.0\applicationregistration.exe
fault address: 0x00007FF60BCA6CB0
fault offset: 0x0000000000036CB0
fault process details
process path: c:\program files\sony\movie studio platinum 12.0\applicationregistration.exe
process version: version 12.0 (build 896) 64-bit
process description: sony application registration utility
process image date: 2013-03-25 (mon mar 25) 15:23:04
2
windows specifications
Edition windows 10 home
version 21H1
3
camera
sony camera
HDR-CX625
4
youtube
5 symptoms of my problem
ok basically iv used movie studio platinum 12 for i think 7 years and on rare occasion it would give this box thing
saying movie studio stopped working but that would be rare
but just the other day around 2 to 3 days ago i tried to click on the app on my computer and the problem report popped upand i just pressed
send problem and tried to reopen movie studio platinum 12 again but it did the same thing over and over
i tried uninstalling it and installing it again but its just giving me the same problem the problem report box keeps popping and it shuts down
and thats basically it
what do i do