Need an email for support

Demos-Papadopoulos wrote on 3/23/2020, 11:53 AM

Hello Everyone

The license I purchased for Movie Studio Pro V. 15 says I can activate it on two devices, and I assumed that was simultaneously at the time. The System will not allow me activate it on two computers. I was able to deactivate and reactivate on the second computer but that's not ideal.

So can someone from The Community let me know how that works or supply me with an email to tech support. It is nowhere to be found on the site. Calling UK is expensive for me since I don't have an international plan.

Thank you

Demos Papadopoulos

Email address and telephone no. removed by Moderator

Comments

johnebaker wrote on 3/23/2020, 1:22 PM

@Demos-Papadopoulos

Please do not post any personal information in the forum, this includes email addresses and phone numbers.

Please read the pinned topic at the head of the video forum titled: THIS IS NOT THE VEGAS PRODUCTS FORUM, PLEASE READ HERE FIRST.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.