Need help!

KarinaaSuci-Saiful wrote on 11/19/2020, 12:49 AM

Hi, I was trying to order the editor and everytime at the pay page it came up with an error when i submitted. I checked my bank and the money has beenwithdrawn. Can someone help me?

Comments

KarinaaSuci-Saiful wrote on 11/19/2020, 12:54 AM

To clarify, i didnt receive a download link, serial number or anything for the product that I purchased

Former user wrote on 11/19/2020, 1:32 AM

This is only a user forum.

Issues of this type are best handled by sending an email to infoservice@magix.net with your order number.

The first thing they will probably tell you to check your spam folder.