No video import in MM 2021

MauX-65 wrote on 1/2/2021, 1:02 PM

Good evening everyone,
I am trying Music Maker Premium 2021 (latest version).
The big problem I'm having is that I can't import any of the video files (created with Magix Video Deluxe) in Windows Media formats and in the proprietary Magix format.
The program gives me an error message asking me if I have access permissions (?!) to the folder from which I import the files.
The only format it can read is .avi.
All the other programs installed on my PC (including Video Deluxe) do not give me any problems.
Do you have any advice?
Thanks in advance for your patience.

Comments

browj2 wrote on 1/2/2021, 3:22 PM

@MauX-65

Grrr! Yes, this is a known bug and the avi format was added in the last patch.

Please raise a ticket with Magix as they have been taking far too long to correct this.

John CB

John C.B.

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MauX-65 wrote on 1/2/2021, 4:10 PM

Thank you browj2, i'll follow your advice!

i'm looking forward for a new patch that solves the problem.

MauX-65 wrote on 1/5/2021, 12:34 PM

Today, as you know, the update that finally allows you to use .wmv files in Music Maker is out.
There are still problems in importing video files in the proprietary Magix format.
We hope they will also fix this in the next update.